The best customer experiences are built with Zendesk. Our customer service and engagement platform are powerful and flexible, and scales to meet the needs of any business.
The Zendesk platform is where the action is. Customer interactions across phone, chat, email, social media, and any other channel you can imagine, all come together in one place. Zendesk products work right out of the box, with powerful features and functions to help any business improve their support operations. Our platform is designed to grow and scale, so it works for companies of any size—from startup to enterprise. Zendesk omnichannel support offers everything you need for a frictionless customer experience. Our products work together to improve agent efficiency and help customer conversations flow seamlessly across channels. Analytics is an integral part of any support organization, and ours pack a punch. With Zendesk, you get industry benchmark data, customer intelligence, and better context for every interaction. The Zendesk platform is open, flexible, and extensible. Choose the stock features you want, take your pick of hundreds of pre-built apps from our Apps Marketplace, or build something from scratch with our open APIs.
Zendesk also has a neighborhood foundation. The Zendesk Neighbor Foundation is just what it sounds like: a way for us to be good neighbors and give back to the communities we call home. Our goal is to engage with the people around us and provide support to organizations committed to local neighborhood improvement. In particular, we focus on addressing poverty and homelessness, health care, education, gender equality, workforce development, and technical literacy.